One of my boyfriends highly professional workmates purchased a KitKat at work, and to his amazement, it had no wafers present amongst the chocolatey goodness. Shock and horror was felt among the workers to find a waferless KitKat. As my boyfriend likes to fight against evil doers and injustice in the workplace – occasionally when I forget his job description, I just say he works for Torchwood – he decided to call Nestle and transcribe the entire conversation, and then email it to me for my perusal and enjoyment…
“Hello, how can I help you?”
“Well, I just had a disappointing experience with one of your chocolate products.”
“Oh, I’m sorry to hear that, which product was it?”
“The KitKat.”
“Was that a standard KitKat?”
“It was branded as such, but I soon discovered it was substandard.”
“So what was the problem with the KitKat?”
“I guess you could say it had no Kat in it.”
“No cat in it?”
“Yes, it was missing the delicious chocolatey wafer Kat centre.”
“Oh, that definitely would have made the experience less enjoyable.”
“Definitely. It was a disappointment to find the absence of the wafer inside. I mean, I would say that would be the whole point of the KitKat, wouldn’t you?”
“I’m very sorry to hear that, Sir. We will have a refund out to you with an apology letter as soon as possible.”
“Thank you, I trust that my experience with your confectionary in the future will be much more satisfactory.”
True to their word, Nestle sent a $5 cheque in the mail for the anguish caused by the Kit being Katless and they have yet to figure out how to spend the immense sum. Another injustice solved.

